Indoor plants in a bright commercial space maintained by CPM

Commercial care by CPM

Privacy Policy

This general policy explains how CPM handles personal information collected through this website.

Privacy and your information

Clear, practical information about your privacy.

Last updated 19 September 2026.

This is a general privacy policy template aligned with the Australian Privacy Principles. It describes our usual website practices and is not legal advice.

Who we are

Commercial Plant Maintenance Pty Ltd as trustee for the GVA Family Trust, ABN 90 276 904 739, trades as CPM. In this policy, CPM, we, us and our refer to this business.

Information we collect

When you use our website enquiry form, we may collect your name, business name, email address, phone number, suburb or region, the service needed and the message you submit.

We do not collect any other information through this website.

How we use your information

We use your information to respond to enquiries, understand your requirements, prepare and provide quotes, and communicate with you about requested services. We do not sell personal information.

Service providers

Website enquiry submissions are sent through our own secure backend, which uses Resend as the email provider to deliver the enquiry to us. This provider may process information under its own privacy terms.

Retention and security

We retain personal information only for as long as reasonably needed for our business, legal and record-keeping purposes. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No online service can guarantee complete security.

Access and correction

You may ask to access or correct personal information we hold about you, or raise a privacy concern, by contacting us. We will respond within a reasonable time and in line with applicable Australian privacy requirements.

Contact us about privacy

For privacy questions or requests, email or call 0426 502 824.